Market Street Shop Manager

type: role
role-keeper: Lena Frei
for-domain: Market Street Shop
version: 1.0
decision_date: 2026-05-20
review_date: 2026-11-20
created_at: 2026-05-24

Purpose

Driver

The Market Street Shop needs someone accountable for daily trading and for feeding accurate demand back to production.

Requirement

A role that owns opening and closing, sell-through, and the next-day replenishment order for the Market Street location.

Description

The Market Street Shop Manager runs the Market Street Shop end to end: staffing the counter, selling the range, counting closing stock, and placing the Daily Replenishment Order.

A standalone role, deliberately separate from the Station Road Shop Manager, so each location’s role evolves on its own.

Concerns

Morning availability — sourdough through the morning peak in particular (see Morning Sourdough Replenishment) — customer experience at peak, and demand-signal accuracy.

Accountabilities

Open and close the shop; staff the counter.
Place an accurate next-day Daily Replenishment Order.
Report stockouts and demand patterns to Bakery Operations.

Decision Rights

Decides daily counter staffing and replenishment quantities (autonomous).
Escalates range changes to the Head Baker.

Evaluation

Metrics and Monitoring

Morning stockout incidents; sell-through rate; replenishment accuracy.

Modeling note

Roles are individual in DWSD. A role shared by several people would instead list them all as role-keepers.

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Market Street Shop Manager.md

---
type: role
role-keeper: "[[Lena Frei]]"
for-domain: "[[Market Street Shop]]"
version: "1.0"
decision_date: 2026-05-20
review_date: 2026-11-20
created_at: 2026-05-24
---

## Purpose

### Driver

The [[Market Street Shop]] needs someone accountable for daily trading and for feeding
accurate demand back to production.

### Requirement

A role that owns opening and closing, sell-through, and the next-day replenishment order
for the Market Street location.

## Description

The Market Street Shop Manager runs the [[Market Street Shop]] end to end: staffing the
counter, selling the range, counting closing stock, and placing the
[[Daily Replenishment Order]].

A standalone role, deliberately separate from the [[Station Road Shop Manager]], so each
location's role evolves on its own.

## Concerns

Morning availability — sourdough through the morning peak in particular (see
[[Morning Sourdough Replenishment]]) — customer experience at peak, and demand-signal
accuracy.

## Accountabilities

- Open and close the shop; staff the counter.
- Place an accurate next-day [[Daily Replenishment Order]].
- Report stockouts and demand patterns to [[Bakery Operations]].

## Decision Rights

- Decides daily counter staffing and replenishment quantities (autonomous).
- Escalates range changes to the [[Head Baker]].

## Evaluation

### Metrics and Monitoring

- Morning stockout incidents; sell-through rate; replenishment accuracy.

> [!NOTE]
> **Modeling note.** Roles are individual in DWSD. A role *shared* by several people would
> instead list them all as `role-keeper`s.