DWSD.md

Wholesale Account Review

type
interaction
interaction-type
review
for-domain
Bakery Operations
start
2026-07-21T14:00:00
end
2026-07-21T14:30:00
rrule
RRULE:FREQ=WEEKLY;BYDAY=TU
created_at
2026-07-19

Purpose

The weekly look at every running wholesale account: delivered volumes, delivery punctuality, complaints, and whether the standing order still fits the Bakehouse‘s nightly capacity. Standing orders get adjusted here; contracts that drift get flagged for renegotiation.

This is where delivery experience flows back into the contract world. Bakery Operations runs it; the Head Baker joins when capacity is the question.

Modeling note

The review anchors both to the Running column of the wholesale lane and to the Wholesale Contract Route‘s standing-order @ Coordination stage — and, with a bare wikilink, to the Wholesale team whose accounts it reviews.

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Wholesale Account Review.md
---
type: interaction
interaction-type: review
for-domain: "[[Bakery Operations]]"
start: 2026-07-21T14:00:00
end: 2026-07-21T14:30:00
rrule: RRULE:FREQ=WEEKLY;BYDAY=TU
interaction-of:
  - "[[Bakery Operations Coordination Board]]#Bakery Operations
    Coordination/lane:Wholesale Contract/col:Running::in"
  - "[[Wholesale Contract Route]]/stage:standing-order @ Coordination::in"
  - "[[Wholesale]]"
created_at: 2026-07-19
---
## Purpose
The weekly look at every running wholesale account: delivered volumes, delivery
punctuality, complaints, and whether the standing order still fits the [[Bakehouse]]'s
nightly capacity. Standing orders get adjusted here; contracts that drift get flagged for
renegotiation.
This is where delivery experience flows back into the contract world. [[Bakery Operations]]
runs it; the [[Head Baker]] joins when capacity is the question.
> [!NOTE]
> **Modeling note.** The review anchors both to the `Running` column of the wholesale lane
> and to the [[Wholesale Contract Route]]'s `standing-order @ Coordination` stage — and,
> with a bare wikilink, to the [[Wholesale]] team whose accounts it reviews.