A Head of Operations for the Day-to-Day

type: proposal
for-domain: Bakery Operations
derived-from: Day-to-Day Coordination Needs Its Own Owner
status: consented
created_at: 2026-09-02

Proposal

Create a Head of Operations role for everything operational. The shop managers, Deliveries and Wholesale report to it; it chairs the Daily Production Sync whenever Mara is baking. Mara Holt keeps range, brand and the final call on capacity.

Objections

Lena Frei asked that the role not narrow the shop managers’ own mandate. Addressed: the Shop Manager Mandate stays as it is.

Outcome

Consented on 2026-09-10 and recorded as the decision Jonas Keller Leads Operations, which gives the role to Jonas Keller.

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A Head of Operations for the Day-to-Day.md

---
type: proposal
for-domain: "[[Bakery Operations]]"
derived-from: "[[Day-to-Day Coordination Needs Its Own Owner]]"
status: consented
created_at: 2026-09-02
---

## Proposal

Create a [[Head of Operations]] role for everything operational. The shop managers,
[[Deliveries]] and [[Wholesale]] report to it; it chairs the [[Daily Production Sync]]
whenever Mara is baking. [[Mara Holt]] keeps range, brand and the final call on capacity.

## Objections

[[Lena Frei]] asked that the role not narrow the shop managers' own mandate. Addressed: the
[[Shop Manager Mandate]] stays as it is.

## Outcome

Consented on 2026-09-10 and recorded as the decision [[Jonas Keller Leads Operations]],
which gives the role to [[Jonas Keller]].