DWSD.md
v1.0

Shop Manager Mandate

type
mandate
for-domain
Market Street Shop Manager , Station Road Shop Manager
delegator
Mara Holt
mandate-of
Bakery Operations Coordination Board
version
1.0
decision_date
2026-05-20
review_date
2026-10-20
created_at
2026-05-24

Driver and Requirement

The shops can only run smoothly if each shop’s manager has clear, standing authority — without escalating routine trading decisions.

Who is responsible for what?

Description

Each shop manager — Lena Frei as Market Street Shop Manager, Selin Aydin as Station Road Shop Manager — may decide counter staffing, opening hours within the agreed band (opening no earlier than 6:30, closing no later than 19:00), and next-day replenishment quantities without prior sign-off. Range and pricing sit outside the mandate: the Head Baker curates the range, and changing it is a Bakery Strategy decision under the Daily Range Cap. One mandate, two roles: it covers both location roles at once.

Evaluation Criteria

  • Routine trading decisions are made at the shop, not escalated.
  • Range and brand stay consistent across locations.

Modeling note

A mandate, not an agreement: Mara Holt handed it over and can widen, narrow or withdraw it alone. Its for-domain names the two roles that hold it, so it shows on the box of whoever keeps each role: today Lena and Selin.

Like what you see? → Start — build your own org folder in ~2 min

Shop Manager Mandate.md
---
type: mandate
for-domain:
  - "[[Market Street Shop Manager]]"
  - "[[Station Road Shop Manager]]"
delegator: "[[Mara Holt]]"
mandate-of: "[[Bakery Operations Coordination Board]]#Bakery Operations Coordination::in"
version: "1.0"
decision_date: 2026-05-20
review_date: 2026-10-20
created_at: 2026-05-24
---
## Driver and Requirement


The shops can only run smoothly if each shop's manager has clear, standing authority —
without escalating routine trading decisions.


## Who is responsible for what?


- [[Market Street Shop Manager]] and [[Station Road Shop Manager]] — each holds the
  authority described below for their location.
- [[Bakery Operations]] — sets the boundaries and reviews them.
- [[Mara Holt]] — delegator; retains authority over range and brand.


## Description


Each shop manager — [[Lena Frei]] as [[Market Street Shop Manager]], [[Selin Aydin]] as
[[Station Road Shop Manager]] — may decide counter staffing, opening hours within the
agreed band (opening no earlier than 6:30, closing no later than 19:00), and next-day replenishment quantities without prior sign-off. Range and
pricing sit outside the mandate: the [[Head Baker]] curates the range, and changing it
is a [[Bakery Strategy]] decision under the [[Daily Range Cap]]. One mandate, two roles:
it covers both location roles at once.


## Evaluation Criteria


- Routine trading decisions are made at the shop, not escalated.
- Range and brand stay consistent across locations.


> [!NOTE]
> **Modeling note.** A mandate, not an agreement: [[Mara Holt]] handed it over and can
> widen, narrow or withdraw it alone. Its `for-domain` names the two roles that hold it, so
> it shows on the box of whoever keeps each role: today Lena and Selin.